Help with BPO preferred provider enrollment

How does the enrollment process work?

After you have successfully completed the BPOR online application on this Web site, and watched the brief Webinar through to conclusion, your contact information will be transmitted to the BPO management companies that we work with, to process your enrollment in their panel as a preferred provider.

Are there any minimum requirements to be enrolled?

Yes, you must have been licensed for at least two-and-a-half years and have an E&O policy with $250,000 minimum coverage per incident and $500,000 aggregate maximum in order to be enrolled in the preferred provider panel.  In addition, you may be required by certain companies to complete a criminal background check in order to receive assignments in the following states: AK, AZ, CA, CO, FL, IA, IL, IN, KS, MA, ME, MN, MO, MS, NH, NY, OH, OK, SC, TX, VA, WA, and WI.

What information is sent to the BPO management companies?

The contact and license information that you provided as part of the application process is the only information sent to the management companies.  No billing information is retained or sent to any third party.

What do the BPO management companies do with the enrollment information?

You will be contacted directly by the management companies to complete your enrollment in their provider panels.  Neither NAR nor RPR have any direct involvement in this portion of the signup process, although the management companies do provide regular reporting of enrollment status to NAR and RPR.  The BPO panel enrollment process typically involves a phone call that you will receive from each management company in whose panel you are being enrolled, followed by submission of the management company’s paperwork, with which you will be provided.

Can I decline to be enrolled by any of the management companies that contact me?

Yes, you are under no obligation to be enrolled in any of the companies’ BPOR preferred provider panels.  However, if you decline to be enrolled, you will not receive BPO orders from the management company.

What are the advantages that the BPOR certification will provide me with, regarding preferred BPO orders?

As a BPOR certified member, you will be enrolled as a preferred provider by each of the participating management companies.  This preference will give you an important advantage over the other providers in your market who have not earned BPOR: you will receive priority for the orders available in your area, boosting the performance score with which the management company assesses its BPO providers.  As a result, where all other performance factors are equal, you will receive first preference for this provider’s BPO orders in your market.  This advantage does not expire and does not need to be renewed.

Will different participating BPO management companies offer different advantages to their BPOR certified panelists?

While each company will administer the program according to its own, internal methodology, all of the participating companies have agreed to provide the same advantage to members who earn BPOR.  This means that no one company will offer a lesser or greater advantage to certified members than any other company.

How do I get help regarding the BPO management companies’ enrollment process?

Each company will enroll you separately, and provide you with contact information that you can use to receive assistance with their enrollment process or for questions about the orders they have assigned to you.

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